Customer service
Customer account
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Connection
To benefit from the advantages provided by a customer account, you must log in. Enter your first name, last name, email address and a valid password.
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Personal informations
The information you provide is the only information we use. The first and last name, email address, postal address, telephone number are recorded to allow you to reconnect to your account or finalize orders.
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Order tracking
With the customer account you can access your order history. This means that you can follow the status of your order live and have what you ordered before.
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Returns and Refunds
Pair text with an image to focus on your chosen product, collection, or blog post. Add details on availability, style, or even provide a review.
Online Store
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Instructions
To order on our site, please create an account. Put the items you are interested in in your cart and place your order. Enter the requested information, choose the delivery method and payment method you want. Finalize your order and receive the confirmation email. Don't forget to add a promo code if you have one.
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Delivery
We offer deliveries throughout mainland France and Guadeloupe. Correctly enter your delivery address. We also offer collection of your items at our organized events. Pay for your items on our online store but choose the clic and collect delivery method.
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Payment
We use the shoppay system. Pay by card or paypal on our online payment system. During events, you can pay in cash. However, for click and collect we ask you to order online, make payment and collect your items on site. Online ticketing allows you to pay by card or online payment service.
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Returns and Refunds
Pair text with an image to focus on your chosen product, collection, or blog post. Add details on availability, style, or even provide a review.
General and legal conditions
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Terms of Service
To order on our site, please create an account. Put the items you are interested in in your cart and place your order. Enter the requested information, choose the delivery method and payment method you want. Finalize your order and receive the confirmation email. Don't forget to add a promo code if you have one.
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legal policies
We offer deliveries throughout mainland France and Guadeloupe. Correctly enter your delivery address. We also offer collection of your items at our organized events. Pay for your items on our online store but choose the clic and collect delivery method.
